The future of travel: No more buffet breakfasts, says one hotel group CEO
The start half of 2022 may have been a bit of a bosom for travellers just the movers and shakers have been busy at work behind the scenes gearing upwardly for when information technology is safe to travel over again.
From his home in Bangkok, Dillip Rajakarier, group primary executive officer of Minor International and CEO of Minor Hotels, has had his hands full figuring out how to pivot the 539 hotels and resorts beyond 55 countries nether his purview to ensure they are set to welcome guests after the pandemic.
Pampered travellers are probably most familiar with the group'due south signature luxury Anantara brand, with 40 properties around the world. Also in Modest Hotels' portfolio are the Avani brand, NH Hotels, Tivoli Hotels, Elewana Afrika and Oaks Hotels & Resorts.
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In mid-May, some of Anantara'due south backdrop in Vietnam finally reopened, with pent-up domestic demand for travel leading to a respectable 45 to 50 per cent occupancy rate, he told CNA Luxury during a Zoom interview.
Rajakarier also expects hotels in Thailand to resume operations before long. Equally hotels progressively reopen when travel bans ease, the company is also looking to the future past forging ahead with plans to launch new properties. These include an Anantara train in Vietnam and an Anantara hotel in Dublin in the tertiary and fourth quarters of this year. He shares his predictions for the futurity of post-COVID-nineteen travel.
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HOW ARE HOTEL STAYS GOING TO Be DIFFERENT Later THE CRISIS?
Health and hygiene will be of utmost importance. It will non be a marketing message anymore but a given – people will await it. We are taking additional sanitation measures that get-go from picking up guests at the airport. Limousines will be fully sanitised, drivers will clothing masks and we will brand certain we do temperature checks on a daily basis.
When guests arrive at the hotel, we will accept "high-tech, low-touch" service such as keyless cards and emailed bills. Nosotros are implementing new air design systems for clean air in rooms and will practice away with buffet-blazon nutrient offerings because that carries a take a chance of infections.
In the spas, we will have to be conscientious with how our therapists will engage without guests to brand sure they experience safe and comfortable. Policies will include having to wash their hands every 30 minutes and non touching their faces.
One of the good things about Asia is that because there accept been infectious diseases here before, people empathize the need for preventive measures, then it is piece of cake to train staff to look after themselves.
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WHERE Practise YOU PREDICT PEOPLE Volition Desire TO TRAVEL FOR THEIR NEXT VACATION?
More people volition want to go back to nature, so wellness holidays and retreats volition be a large focus. Call up pool villas, private buyouts of islands and of course, remote destinations.
For instance, we launched transparent Jungle Bubble pods at Anantara Golden Triangle Elephant Camp & Resort. Yous live inside the bubble in the jungle and have the elephants and other animals roaming around. We've had a huge demand for them.
In Vietnam, we are launching The Vietage, a custom-designed 12-seat railroad train wagon with a bar and massage surface area for passengers to travel between our backdrop with that actress level of luxury.
WHAT PLANS ARE THERE TO Raise WELLNESS OFFERINGS AT YOUR HOTELS?
Nosotros are embarking on wellness initiatives including a partnership with Verita Healthcare in Singapore to open up a wellness centre at Anantara Siam, which we are hoping to open in July.
We also have the Clinique La Prairie Aesthetics & Medical Spa at the St Regis in Bangkok and are partnering with therapeutic and ayurvedic group VLCC from India for Avani hotels.
HOW LONG WILL IT TAKE FOR PEOPLE TO Kickoff TRAVELLING AGAIN?
I don't retrieve travel volition return on a large scale then soon. I recall it'southward going to accept at least a year and it volition hinge on whether there is going to exist a vaccine or non, or at least some sort of a preventative medicine. Then, people will feel a petty scrap more comfortable to travel.
WHAT KIND OF TRAVEL PATTERNS Will WE Come across IN THE Time to come?
Travel is mainly going to be domestic and and so regional. To kickstart whatsoever form of travel, governments would have to come to some sort of bilateral agreement to let travellers to travel equally long as some of the minimum standards are met without needing them to quarantine when they arrive in another destination.
Withal, I recall it will take at least a yr earlier people start to fifty-fifty programme for business travel such as meetings or incentive trips. Where we are get-go seeing a demand is for visiting friends, families and relatives.
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Source: https://cnalifestyle.channelnewsasia.com/people/the-future-of-travel-hotel-stays-251556
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